Writing

Thoughts, insights and opinions on user experience design.

A UX Writing Checklist

UX writing is the act of writing copy for user interfaces. Using the right language is essential to creating great user experiences. It helps users achieve their goals and get to where they want to go.

Inclusivity is a Foundation of UX Design

As design professionals we often use personas in our design process. In my experience we rarely account for users with different abilities.

The Importance of Reducing Interaction Costs

I often refer to an article by Nielsen Norman Group (N/N Group) on interaction cost. According to N/N Group the ideal interaction cost is zero.

Two Quick Ways of Building Empathy In Your UX Process

Sometimes it can be hard to feel empathy with a products ends users. A lot of the projects we work on are unlikely to effect us directly, nor will we be likely to visit the site.