Hull UK City Of Culture Ticket Booking System


Hull UK City of Culture. Hull is the the second UK City of Culture and is active throughout 2017. The City of Culture event is held every four years and highlights one location in the UK.  Arts and culture are promoted as a means of celebration and regeneration

My Role

Lead User Experience Designer working within the talented team @ mN (Full Time)


The Brief

Lead the UX on a responsive end to end ticket booking system for Hull UK City of Culture.  Working closely with Hull’s ticketing partner Spektrix allow visitors to buy tickets and manage their bookings from multiple different venues through the Hull2017 site.

What We Did

Hull 2017 Visual Flows

  • User story mapping
  • User Journeys
  • User Flows
  • System diagrams
  • Technical flows
  • Copywriting
  • Paper prototyping
  • Invision prototypes
  • Interaction design

The Result

A responsive end to end ticket booking system allowing visitors to buy tickets for events across Hull.

Hull Calendar Mobile View
Date and time selector
Seat area selector mobile view
Seating area selector
Seat selector tablet
Seat selector
Shopping basket tablet view
Shopping basket


For more information see the mN press release or visit Hull 2017